Privacy Policy
Effective Date: 23/05/2025
This Privacy Policy explains how we collect, use, and protect your information when you subscribe to The Supermassive Podcast through Supporting Cast (https://www.supportingcast.fm).
By subscribing, you agree to the terms described below.
1. Information We Collect
When you subscribe to The Supermassive Podcast, Supporting Cast collects the following information:
Email address (used to deliver member-only content and manage your subscription)
Payment information (processed securely via Stripe; we do not store this data)
Listening activity (e.g., which episodes you’ve accessed, if using the Supporting Cast web player or app)
We do not collect any unnecessary personal data, nor do we access your financial information directly.
2. How We Use Your Information
Your information is used to:
Deliver subscriber-only content (via email or podcast apps)
Manage your subscription and billing
Provide support and respond to inquiries
Improve our content and services
We may occasionally send you updates or important announcements related to your subscription. You can opt out of promotional messages at any time.
3. Sharing Your Information
We do not sell your personal information.
Your data is shared only with:
Supporting Cast, to deliver content and manage subscriptions
Stripe, for secure payment processing
These partners are required to maintain the confidentiality and security of your data.
4. Data Security
We take data protection seriously. Supporting Cast and Stripe implement industry-standard security measures to protect your information. While no system is 100% secure, we strive to ensure your data is handled safely and responsibly.
5. Your Rights
You have the right to:
Access the personal information we have about you
Request corrections or deletions
Cancel your subscription at any time
To exercise these rights, or if you have privacy concerns, please contact us directly at the email below.
6. Updates to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you via email or via Supporting Cast.
7. Contact Us
For any questions about this Privacy Policy or your data, please contact:
📧 help@supportingcast.fm
Thank you for supporting The Supermassive Podcast. Happy Stargazing!